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CASE STUDY
Higher operational efficiency through address data standardization
Industry: E-commerce
99%
success rate in standardizing and geocoding address data in Poland
30x
fewer orders requiring manual verification
48h
is how long it takes for most shipments to reach Poland and the Czech Republic
CLIENT
01.
Meet Bonprix
Bonprix is an international e-commerce company based in Hamburg, operating in 29 countries and offering trendy clothing collections and 5 private labels.
CHALLENGE
02.
Time-consuming order handling
Inconsistent recording of customer data at Bonprix Poland made it difficult to match orders with existing accounts, leading to manual verification of up to 30% of orders, slowing down logistics processes and causing errors that resulted in delays and customer dissatisfaction.
Learn how Bonprix has increased operational efficiency by standardizing address data.